Keyprojekte

05/2022 - 07/2023
05/2022 - 07/2023

German Car Manufacturer

  • Interim Manager
  • Support the implementation of a Digital Transformation concept for a German car manufacturer in the areas PLM/ CRM/ SCM/ Services.
    Service portfolio definition.

07/2019 – 03/2020
07/2019 – 03/2020

Utimaco Management GmbH

  • Interim Manager
  • Restructure the existing IT Infrastructure, consolidate existing data centers.
  • Design a Service Management Platform for internal and customer HSM devices.
  • Optimize and automate the Utimaco sales process. Introduce Salesforce.
  • Design Cloud Services for HSM

09/2016 – 10/2018
09/2016 – 10/2018

G+D Mobile Security

  • Interim Manager
  • Lead and manage the global SAP ECC 6.0 roll out as well as the IT strategy. Responsible for the fields of Product Lifecycle Management, Customer Relationship Management SalesForce), Supply Chain Management, Manufacturing Execution System, Service Management (ServiceNow), Data Generation & Personalization and Order Process Automation

06/2014 – 06/2015
06/2014 – 06/2015

Chase Bank (US) , Wincor Nixdorf

  • Program Director
  • Design and implementation of a Z/OS application for 20,000 self-service terminals based on PC/E (ProClassic Enterprise)

03/2013 – 03/2014
03/2013 – 03/2014

HSBC (Global) , Wincor Nixdorf

  • Program Director
  • Design of a self-service application for 85,000 self-service terminals based on PC/E (ProClassic Enterprise) worldwide.

01/2012 – 03/2013
01/2012 – 03/2013

Sberbank Russia, Wincor Nixdorf

  • Head of Global Practice Branch & Chanel solutions
  • Design and implementation of a service management infrastructure for 100,000 self-service terminals.

01/2011 – 12/2011
01/2011 – 12/2011

BAWAG Austria, Wincor Nixdorf

  • Head of Managed Services
  • Design and implement a managed concept and a self-service application.

10/2009 – 12/2011
10/2009 – 12/2011

Shell International, Wincor Nixdorf

  • Head of Managed Services
  • Multiplication of the German model and implementation of a managed POS. Design a concept to utilize Shell POS stations as a cash dispens

05/2008 – 12/2011
05/2008 – 12/2011

Lloyds TSB United Kingdom, Wincor Nixdorf

  • Head of Managed Services
  • Design and implement a managed SST services concept for 4,200 ATMs based on the Wincor Nixdorf eServices Platform.

10/2005 – 12/2011
10/2005 – 12/2011

H&M (Global), Wincor Nixdorf

  • Head of Managed Services
  • Design and implement a managed total store concept for 6,000 stores worldwide.

10/2007 – 12/2009
10/2007 – 12/2009

Shell International, Wincor Nixdorf

  • Head of Managed Services, Wincor Nixdorf
  • Design and implement a managed POS concept to utilize Shell POS stations as a cash dispensing point.

03/2005 – 12/2007
03/2005 – 12/2007

CO-OP Bank United Kingdom, Wincor Nixdorf

  • Head of Operational Enterprise Solutions, Wincor Nixdorf
  • Takeover of 2,400 ATMs as part of an outsourcing project | Operation of a Base24 switch managing 360 million transactions annually.

10/2004 – 12/2005
10/2004 – 12/2005

ABN Amro, Wincor Nixdorf

  • Head of Operational Enterprise Solutions, Wincor Nixdorf
  • Takeover of 2,000 ATMs as part of an outsourcing project.
  • Design and implement a Cash Management Solution “ProCash Analyzer”
    controlling and optimizing the customers' cash cycle.

12/2002 – 12/2011
12/2002 – 12/2011

Serviceability, Talking Devices, Wincor Nixdorf

Design and implement a Digital Transformation concept.
Reduction of 1st and 2nd level calls by rule-based, automated ticket generation and Optimization of on-site visits by technicians through electronic initial fault diagnosis.

Introduce Talking Devices and SW Application technology, Generate well-defined and structured data for the optimization and automation of service processes (PLM, CRM, SCM, Services)

  • Design and implement a Service Management Platform.
    (Wincor Nixdorf eServices Platform)

12/2002 – 12/2005
12/2002 – 12/2005

Barclays Bank United Kingdom, Wincor Nixdorf

  • Head of Operational Enterprise Solutions, Wincor Nixdorf
  • Takeover of 5,000 ATMs as part of an outsourcing project.

02/2001 – 12/2007
02/2001 – 12/2007

ProCash Analyser, Wincor Nixdorf

  • Head of Operational Enterprise Solutions, Wincor Nixdorf
  • Design,build and operate a Cash Management system optimizing routes, cash stock and costs. Implement an Enterprise Application Interface (EAI) managing data between Oracle CRM, SAP, eSP and other ERP systems and interfaces

12/2002 – 12/2005
12/2002 – 12/2005

Acenet, Singapore, Wincor Nixdorf

  • Head of Operational Enterprise Solutions, Wincor Nixdorf
  • Design an Outsouring project for 4 Banks (B24, Cash Management, Operations Management, Services).

01/1993 – 12/1998
01/1993 – 12/1998

Max Planck Germany, Siemens Nixdorf

  • Project Manager
  • Design and Deployment of an ERP infrastructure based on SAP R/3 3.0F.
    Roll out of a client server environment including software distribution, remote installation and remote monitoring for 1.500 employees in 80 locations and 20 countries.

01/1992 – 12/1996
01/1992 – 12/1996

EDS Italy, Siemens Nixdorf

  • Project Manager
    Design and Implement a Unix and Windows Software Distribution infrastructure based on TransView SAX. Roll out of a client server environment including software distribution, remote installation and remote monitoring for 30.000 PCs and 137 Server for all Italian schools.

12/1990 – 09/1997
12/1990 – 09/1997

Project Manager, Siemens Nixdorf, Siemens Business Services

  • Support / manage the implementation of a Client / Server architecture
    (Windows / Unix/ BS2000) for HaSpa and Sparkasse in Bremen.