References, Key Projects

Since 07/2020
Interim Manager, Lecturer

  • Teach of digital transformation concepts at different universities
  • Design a digital transformation portfolio (PLM, CRM, SCM and Services)
  • Design Managed Services for automobile manufacturer

07/2019 – 03/2020
Interim Manager

  • Introduction of Salesforce as the leading CRM System  
  • Restructure / Consolidate the IT environment, establish cloud services

09/2016 – 11/2018
Interim Manager

  • Leading the transformation of existing data gen and personalization systems
  • Leading the introduction of Salesforce and ServiceNow company wide
  • Managing the global SAP ECC rollout

Since 09/2016
Self-Employment as a Management Consultant / Interim Manager

10/2011 – 07/2016    
Head of Global Practice Branch & Channel Solutions, Wincor Nixdorf

  • Managing the fields of enterprise monitoring, cash management, security, branch technology and self-service with worldwide P&L responsibility
  • Establish nearshore centers with focus on SW Development
  • key customers: Chase Bank USA, HSBC (global), Sberbank Russia

10/2006 – 09/2011   
Head of Managed Services, Wincor Nixdorf

  • Leading the development of the Managed Services business with worldwide P&L responsibility
  • Key customers: Shell, H&M, BAWAG, HSBC, Lloyds, Barclays

 

01/2001 – 12/2011

  • Design and implement a Digital Transformation concept for all Wincor Nixdorf Hardware and Software components (Serviceability)
  • Design and implement a Service Management platform (eServices Platform) for Managed Services and Outsourcing customers
  • Design and implement a Cash Management solution as part of Managed Services and Outsourcing projects (ABN Amro, COOP Bank, German Saving Banks)